Eye/North West



Since March 2016, the organisations involved in the Eye/North West Connect Integrated Neighbourhood Team (INT) have been working closer together to provide the right mix of support in a more efficient and timely manner to meet people’s needs.

To date, there have been many good news stories where local people are feeling the benefits and further improvements will be made as the Connect way of working continues to develop. These include:


  • Joint working
    When a referral is made for an Occupational Therapist, it can be made to both Suffolk Community Health (SCH) and Adult and Community Services (ACS), so it is important that the right service picks up the referral.  Through Connect, professionals for both services meet on a weekly basis to discuss all the referrals made to ensure that this is happening.  For example, with one complex case a lady had complex neurological issues and the house she was living in did not meet her needs. After an initial discussion, the OTs completed a joint visit to thoroughly assess the situation and to ensure that she was linked in with her local community.
  • Co-location
    Eye and the North West is a large geographical area. This can mean that it is difficult for staff to be in touch with one another. Currently, there has been work towards enabling staff to be able to co-locate within Hartismere Hospital, to help services to be more joined up and working within the communities in which they serve.
  • NEW Simple Equipment Clinic in Hartismere
    The Eye/North West Connect Integrated Neighbourhood Team (INT) has collaborated with the Friends of Hartismere Health and Care to provide a new Simple Equipment Clinic at Hartismere Health and Care, Castleton Way, Eye, Suffolk, IP23 7BH (formally Hartismere Hospital). The weekly Monday clinic offers a more timely solution to local people who have been assessed as needing simple equipment (i.e. bath boards) to help them with their everyday lives.  Here, they can be assessed by an Occupational Therapist Assistant and helped to select, test and order the equipment they require, saving them time waiting for an Occupational Therapist to visit them in their home.

    To attend the clinic, either drop in on a Monday between 10.00am – 4.00pm (there may be a wait) or call Customer First on 0808 800 4005 and someone will be in contact with you to arrange an appointment.

One of the aims of Connect is to help people be aware of what support is available in their local community to help them and their families lead a healthy and active life.

Below you will find links to websites which have information on services, groups and events in your local area.

Health services and support

Local services

Community groups and activities


Local village and parish council websites

Everything that is going on in Eye and the surrounding area that is on Suffolk InfoLink
If you run a group that is not here and would like to include it on the Suffolk InfoLink directory please register and add the details here.

Would you find other links useful?

We will continue to add useful links to this page and welcome any suggestions that you may have. Please email details to: [email protected]

Countywide organisations and support

Additional contact details and links to useful websites can be found on our Contacts/Help page which aims to help you find the specific support you need across Suffolk.

Go to county map (Areas)

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